Privacy Policy

1. Introduction LiquaFlo Borehole Solutions is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or engage with our services.

2. Information We Collect We may collect the following types of personal information:

  • Personal Details: Name, contact number, email address, and physical address.

  • Billing Information: Payment details and transaction history.

  • Technical Data: IP address, browser type, and website usage information.

  • Service Information: Details about the services you request or purchase.

3. How We Collect Information We collect information through:

  • Direct interactions (e.g., when you fill out a contact form or place an order).

  • Automated technologies such as cookies and analytics tools.

  • Third-party service providers assisting in payment processing and delivery.

4. How We Use Your Information Your information is used to:

  • Process transactions and provide services.

  • Improve customer experience and website functionality.

  • Send important updates, promotions, or service-related communications.

  • Comply with legal and regulatory obligations.

5. Sharing Your Information We do not sell or rent personal data to third parties. However, we may share information with:

  • Service Providers: For payment processing, order fulfillment, and technical support.

  • Legal Authorities: If required by law or to protect our rights.

  • Business Transfers: In case of mergers or acquisitions, data may be transferred to new ownership.

6. Data Security We implement strict security measures to protect your personal information. However, no online transmission or storage is 100% secure, and users should take precautions when sharing data online.

7. Your Rights and Choices You have the right to:

  • Access, update, or request deletion of your personal information.

  • Opt out of marketing communications at any time.

  • Restrict certain data processing activities.

To exercise these rights, contact us at [your contact email].

8. Cookies and Tracking Technologies Our website may use cookies to enhance user experience. You can modify your browser settings to refuse cookies, but this may impact website functionality.

9. Third-Party Links Our website may contain links to external websites. We are not responsible for their privacy practices and encourage users to review third-party privacy policies.

10. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

11. Contact Us For questions regarding this Privacy Policy, please contact us at 065 632 4114 or info@liquaflo.co.za